Privacy Policy
What Wakeport is
Wakeport is a software service that connects to user-owned accounts (starting with Gmail) so that matching messages can emit wake events to destinations you configure (for example agent webhooks or an optional on-device helper). We are not a general email client, SMS gateway, or advertising network.
Data we process
- Account data: your email address and OAuth tokens for connected Google accounts.
- Gmail data: only as needed to match your filters and produce wakes — typically message metadata (From, Subject, Date, labels, message IDs). Message body content is fetched only when a subscription requires it (for example SMS-forward or lead detail) and is treated as untrusted provider content.
- Configuration: filters, destinations, delivery preferences, and product settings you create.
- Operational logs: delivery status, errors, and audit fields needed for reliability (dedupe, retry, replay).
Google user data
When you connect Google, we request the minimum scopes practical for the product
(for wakes: gmail.readonly and basic identity such as email).
We use Gmail data solely to provide Wakeport’s filtering and wake features to you.
We do not sell Google user data. We do not use Gmail data for advertising.
We do not allow humans to read Gmail content except with your explicit request
(for example support) or where required by law.
How we use data
- Authenticate you and keep connections working (token refresh).
- Match messages to your subscriptions and emit wakes you configured.
- Operate, secure, and improve the service (reliability, abuse prevention).
- Communicate about the service (security, billing when applicable, product notices).
Sharing
We share data with subprocessors that host or deliver the product (for example cloud infrastructure) under contracts that limit use to providing the service. We may disclose information if required by law. Destinations you configure (webhooks, agents, optional device agents) receive wake payloads you enable — choose destinations carefully.
Retention
OAuth tokens are kept while your account remains connected. Event and delivery records are retained as needed for dedupe, audit, and debugging, then deleted or anonymized according to product settings. You may disconnect Google access at any time via Wakeport and/or Google Account permissions.
Security
We use industry-standard safeguards for tokens and transport (encryption in transit; secrets not committed to public repositories). No method of transmission or storage is 100% secure. Report issues to security@wakeport.io.
Children
Wakeport is not directed to children under 13. We do not knowingly collect their data.
Changes
We may update this policy; the effective date above will change. Material changes will be noted on this page.
Contact
Privacy: privacy@wakeport.io
General: hello@wakeport.io